Shipping Policy

 

Thank you for shopping with Estranged Panda! Here, we outline our shipping policies to ensure transparency and a smooth shopping experience for you.

 

  1. Processing Time: Orders are typically processed within 2-3 business days from the date of purchase. Please note that processing time may vary during peak seasons, sales, promotional events or for bulk customized orders.

 

  1. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost at checkout before completing your purchase.

 

  1. Shipping Methods: We offer standard shipping for all our products. The delivery time depends on your location. Once your order is shipped, you will receive a confirmation email with tracking information.

 

  1. Shipping Destinations: Estranged Panda currently ships to all the pin codes that are indicated as available in our pin code checker. To check if your pin code is serviceable, please use our pin code checker during the checkout process. If your pin code is not currently supported, we apologize for any inconvenience caused, and we encourage you to check back for updates as we expand our delivery network.

 

  1. Order Tracking: Once your order has been shipped, you will receive an email with a tracking number. You can track your order's progress through the carrier's website.

 

  1. Delivery Issues: If there are any issues with the delivery or if your package is delayed, please contact us at support@estrangedpanda.in with your order number, and we will assist you in resolving the matter.

 

  1. Lost or Stolen Packages: Estranged Panda is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure and accurate. If you encounter any issues, contact the carrier directly with your tracking information.

 

  1. Shipping Promotions: During promotional events, we may offer free or discounted shipping. Specific terms and conditions for shipping promotions will be outlined during the promotional period.

 

  1. Changes to Shipping Policy: Estranged Panda reserves the right to update or modify this shipping policy at any time. Changes will be effective immediately upon posting to the website.

If you have any questions or concerns about our shipping policy, please contact us at support@estrangedpanda.in.

 

Effective Date: 15-Feb-2024